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If you cancel any time before the lesson, you are entitled to a full refund of the lesson fee.

I will process this refund within 3-5 business days by the same method as that in which the payment was made.


I kindly ask that you give me as much notice as possible when cancelling a lesson. This helps me re-book that time slot with another student.


If you book a lesson and do not come to the lesson at the appointed time, there will be no refund under any circumstances. This is called a no-show. The reason for this policy is that a no-show by the student does not give me enough time to book a lesson in that time slot with a different student.


If the student is late to the lesson I will wait on Skype for no more than 10 minutes. After this time I will leave Skype, the lesson will not take place and no refunds will be made.


If the teacher does not come to the lesson, you are entitled to a full refund of the lesson fee.


If you are not satisfied with the lesson that you receive, I will give a 100% refund of the lesson fee.


You can contact me on WhatsApp or by my phone number directly +81 80 8556 3845 or email at

I aim to respond as fast as possible.

Please be advised that due to the time difference between us, there are certain times that I am unavailable.


If you have any questions before or after booking a lesson, please do get in touch. I aim for 100% student satisfaction.


The currency that is displayed is Japanese Yen.

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